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1. General Provisions

1.1. Merch Store is a Telegram mini-app that allows users to exchange cryptocurrency for physical goods, participate in giveaways, and earn internal points for completing tasks and referral activities. 1.2. By opening Merch Store, the user agrees to these terms and the basic rules of Telegram mini-apps, providing access to their Telegram ID, name, and avatar. 1.3. Merch Store is a Telegram mini-app and is intended for use by individuals only. 1.4. The mini-app is intended for users 12 years and older.

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2. Registration and User Data

2.1. Users do not need to register separately – access is granted via Telegram. 2.2. Verification is not required for sellers. 2.3. Users agree that their account may be displayed in the Leaderboard section if they are in the TOP-100 users. Users can hide their profile in the settings.

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3. Merch Store Functionality

3.1. Users can access the following features:
  • Exchange cryptocurrency (TON, Telegram Stars) for physical goods.
  • Participate in giveaways by clicking the “Participate” button.
  • Earn internal points for their referrals’ purchases.
  • Earn internal points for completing tasks within the app.
3.2. Cryptocurrency exchange for goods is not a purchase, but rather an exchange of digital assets for physical goods under the conditions of Merch Store.

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4. Payments and Seller Payouts

4.1. Supported payment methods: TON and Telegram Stars. 4.2. Seller payouts are made weekly for already shipped orders without commissions. 4.3. In case of a return, logistics are covered by the user. If the item is returned in proper condition or has a defect, 100% of the order value will be refunded to the user. 4.4. If the buyer’s country imposes customs duties or import taxes, the buyer is responsible for their payment.

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5. Product Delivery

5.1. Merch Store is responsible for product delivery to users. 5.2. Delivery times and conditions depend on logistics partners and the recipient’s country.

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6. Prohibited Products and Content

6.1. The following items are prohibited from being sold on Merch Store, as their shipping is restricted by international law, including but not limited to:
  • Weapons, explosives.
  • Narcotics and prescription drugs restricted for sale.
  • Protected animals and plants.
  • Antiques, cultural artifacts without export permits.
  • Batteries and accumulators without certification.
  • Tobacco products and electronic cigarettes.
  • Fake documents, personal data, counterfeit currency.
  • Other items prohibited for international shipment under IATA, the Universal Postal Union (UPU), and national regulations.
6.2. It is prohibited to place product designs that contain:
  • Hate speech, discrimination based on race, gender, or religion.
  • Political propaganda.
  • Promotion of violence or criminal activity.
6.3. If rules are violated, products may be removed from the platform without notice.

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7. Security and Abuse

7.1. Users agree to use Merch Store in good faith and not attempt to exploit vulnerabilities in the platform. 7.2. If vulnerabilities are exploited or rules are violated, the user’s account may be reset or blocked without the right to restore it.

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8. Limitation of Liability

8.1. Merch Store is not responsible for the actions of users, sellers, or third parties. 8.2. Users acknowledge that Merch Store does not guarantee 100% service availability and is not responsible for technical failures, delivery delays, or payment processing errors. 8.3. In case of disputes between users and sellers, Merch Store may act as a mediator but does not assume responsibility for resolution.

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9. Changes to Terms of Use

9.1. Merch Store may unilaterally modify these Terms of Use without prior notice. 9.2. Users will be notified of changes within the app.